ExoticWhip – Returns & Refund Policy

For Non-HazMat goods, please plan to return your package in a timely manner, we accept returns up to 3 days after delivery of your package. To initiate a return request, please reply to your order confirmation email or send a message to: [email protected]

For HazMat goods such as products with N2O, it is not returnable.

As soon as your returned package arrives at our warehouse, a refund will be issued to your original payment method. Please allow up to 10 business days for the refund to show up on your account statement.

For Non-HazMat goods, please plan to return your package in a timely manner, we accept returns up to 3 days after delivery of your package. To initiate a return request, please reply to your order confirmation email or send a message to: [email protected]

Please note that due to the nature of our goods, we can only accept returns in the original packaging. Any returns in custom packaging will not be accepted due to shipping restrictions.

For HazMat goods such as products with N2O, it is not returnable.

Please allow up to 10 business days for the refund to show up on your account statement.

Kindly take a picture of the item that you have received and send an email to [email protected] to reach out to our Customer Service Team so we can further investigate what happened.

Kindly send an email to [email protected] to reach out to our Customer Service Team.